Disconnection between the App and your phone

  • 1.Please ensure that the App runs normally in your phone background. Android smartphone users need to add the App to Whitelist in Settings to stop the App from being turned off automatically when the screen is off. 
    2.Make sure whether the App is turned off manually.
    3.Reset the watch, delete the App and reinstall it on your phone. Remove the paired watch in Bluetooth Setting and pair the watch with your phone again.
    4.Switch to another mobile device to pair the watch. 

  • Watch is not found on my phone why?

  • Please can you show instructions on how to upload a ringtone to the tank M1 watch, or match the ringtone on an android phone.



  • Why do I keep getting a phone message saying can not connect to Tank M1 call. The phone and watch communicate, except for the import of my contact list and the Dafit and the Kospet lite apps won't data log my activities.

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